DEL Services, LLC — Privacy Policy

Privacy Policy

For: delservicesva.com
Drafted: July 17, 2026
Effective: July 17, 2026

This Privacy Policy describes how PDL SERVICES LLC, doing business as DEL Services ("DEL Services," "we," "us," or "our") collects, uses, and shares information from visitors to delservicesva.com (the "Site") and from prospective and current customers. By using the Site or submitting any form, you acknowledge that you have read and understood this Privacy Policy.

Section 01 — Information We Collect

We collect information in the following ways:

Information you provide directly. When you submit a service request form on our Site or otherwise contact us, we may collect: your name, phone number, email address, service address, a description of the work you need, and any other information you choose to share.

Information collected automatically. When you visit the Site, we and our hosting provider automatically collect basic technical information such as your IP address, browser type, device information, and pages visited. This is used to keep the Site running properly and secure.

Section 02 — How We Use Your Information

We use the information we collect to:

Respond to your service request and answer your questions. Schedule, confirm, and follow up on appointments and completed work. Prepare estimates for the work you have requested. Keep records of work performed. Comply with legal obligations. Protect our rights and prevent fraud.

We do not use your information to build advertising audiences, and we do not run behavioral advertising on this Site.

Section 03 — SMS Communications

If you provide your phone number and check the consent box on our service request form, you may receive SMS text messages from DEL Services, LLC related to your service request, including: confirmation that we received your request, appointment scheduling and reminders, questions about the work, and follow-up after a completed job.

You may receive 1-5 messages per inquiry.

Message and data rates may apply.

Reply STOP at any time to unsubscribe. Reply HELP for help.

Consent to receive text messages is not a condition of purchase.

We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers, such as carriers and messaging platforms, as needed to operate our SMS program. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Section 04 — How We Share Your Information

We share your information only with:

Service providers who help us operate our business, such as our website host, scheduling and messaging platforms, and payment processors, under agreements that require them to protect your information.

Legal authorities, if required by law or to protect our rights, safety, or property.

We do not sell your personal information. We do not share your information with advertisers.

Section 05 — Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you. Correct inaccurate information. Request deletion of your information. Opt out of text messages at any time by replying STOP.

To exercise any of these rights, contact us at the email address below. We will respond within 45 days as required by applicable law.

Virginia residents have specific rights under the Virginia Consumer Data Protection Act (VCDPA). Other states may provide similar protections.

Section 06 — Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Customer records may be retained for up to seven (7) years for business and tax purposes.

Section 07 — Data Security

We use reasonable technical, administrative, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee the absolute security of your information.

Section 08 — Children

Our services are intended for adults. We do not knowingly collect information from individuals under 18.

Section 09 — Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective" date at the top will reflect the most recent update. Significant changes will be communicated through the Site or by direct contact.

Section 10 — Contact

For privacy-related questions or to exercise your rights, contact us at:

PDL SERVICES LLC DBA DEL Services
309 Yoakum Parkway, Unit 209
Alexandria, VA 22304
luizgusmaoinstall@gmail.com
(301) 395-8816